Description
Who is this course for?
This course is designed for spa managers, salon owners, managers, senior therapists, and aspiring leaders within the beauty and wellbeing industry who want to strengthen their business, leadership, and commercial skills.
It is ideal for professionals who are technically skilled but want to develop confidence in managing teams, improving profitability, driving retail performance, and leading a successful, sustainable business.
Course description
This advanced professional development course provides comprehensive training in the core business and leadership skills required to run and grow a successful salon or spa business.
This course is CIBTAC endorsed, recognising its quality, relevance, and alignment with industry standards and best practice. Delivery is led by industry professionals with a proven track record of excellence, having won Training School of the Year and Employer of the Year at the CIBTAC Awards for four consecutive years.
The programme combines strategic thinking with practical, real-world application, enabling learners to confidently manage people, finances, and performance within a modern beauty and wellbeing environment.
The course covers:
- Leadership & management principles within the beauty and wellbeing industry
- Financial awareness, budgeting, pricing and profitability
- Team development, motivation and performance management
- Retail strategy, sales psychology and customer experience
- Reflective practice and applied business planning
Delivery is structured to support working professionals, combining guided learning with independent study and practical application.
What you’ll be able to do after this course
By completing this course, you will be able to:
- Lead and manage teams with confidence, clarity and professionalism
- Understand and control salon and spa finances, pricing structures and profit margins
- Improve retail performance through effective sales strategies and team engagement
- Make informed business decisions that support sustainable growth
- Strengthen your professional credibility as a leader within the industry
As a CIBTAC-endorsed accreditation, this course demonstrates your commitment to professional standards, ongoing development, and high-quality practice.
How / where the course is delivered
How:
The course is delivered through a blended learning approach, including:
- 3 weekly live online face-to-face training sessions. The dates posted are the first week and then two further weeks on the same day of the week. 10am – 12pm.
- 4 summative assessments
- Autonomous learning supported by a structured workbook
Where:
Live sessions are delivered online, with learning materials provided digitally for flexible study alongside work commitments.